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Shipping & Handling

WHEN DOES MY ORDER GET SHIPPED?

Select your preferred arrival date. JFC Fine Foods currently ships Monday - Thursday for Tuesday - Friday delivery. 

Signature requirement is required for all orders of $500+. Our PERISHABLE packages ship via Express Priority Overnight. 

SHIPPING RESTRICTIONS

  • We cannot deliver to PO box addresses.

  • We do not deliver Saturday through Monday.

  • Due to customs laws, we do not ship internationally.

TRACKING INFORMATION

When your order is shipped, you will receive an email with carrier and tracking information around 5PM PST.

SHIPPING METHOD

  • Perishable items must be shipped via Express (1 day).

  • Non-perishable items may be shipped via Ground (1-5 business days) or Express (1 day).

  • Combined packages of both perishable and non-perishable items will be shipped via Express (1 day).

  • Orders can be scheduled for delivery up to 6 weeks after the date in which they are placed.

Note: Ground shipping does not guarantee the date of delivery. Therefore, there are no refunds or claims possible for late arrivals. If you require your order to arrive on a specific date, we suggest you choose the Express method and then pick the delivery date you prefer.

SHIPPING AND HANDLING CHARGES

  • Ground Delivery Shipping

    • Used for non-perishable items only

    • Orders over $100: shipping rate of $15

    • Orders under $100: shipping rate of $25

    • Delivery in 2-7 business days

  • Express Shipping

    • Required for perishable and combined items but can be used for non-perishable items if an exact delivery date is required

    • Express Shipping Rate of $40

    • Delivery in 1 business day

WILL MY ORDER STAY FRESH DURING SHIPPING?

All of our eco-friendly packaging is designed in the USA and built for maintaining cold temperatures. Shipped and delivered in 24 hours, this packaging is designed to withstand two days of transit time for insurance, so enjoy with confidence!

HOW IS YOUR PACKAGING ECO-FRIENDLY?

We opted to avoid Styrofoam packaging in pursuit of a biodegradable option, one that could keep caviar ice cold while being more carbon neutral. Thankfully, our packaging makes this a reality.

At JFC, we’re proud to be a female-founded, Savannah based company dedicated to sharing the world’s finest caviar with you. Our passion lies in introducing you to this extraordinary delicacy while staying committed to both sustainability and quality.

Our founder, Jordan Peagler, brings a unique blend of passion and expertise to JFC. She began her career as a chef and purveyor to superyachts, jets, and private villas around the globe, where she gained insider knowledge of the world of fine food sales and production. She quickly realized that it was an industry rife with superfluous markups and opaque business practices, and saw the opportunity to provide luxury foods with a traceable background at direct to consumer prices.

JFC's initial offering is caviar, about which we are particularly passionate- "Sturgeon have graced our planet for 250 million years, and we feel a deep responsibility to protect their future. That’s why we source only sustainable caviar, ensuring every egg meets the highest standards of taste and consistency.

Our mission is simple: to bring you exceptional caviar collections crafted with care, integrity, and sustainability. By embracing aquaculture and responsible sturgeon farming methods, we can help preserve wild sturgeon populations, allowing them to thrive as they once did.

Through these practices, we aim not only to promote sustainable farming, but also to educate and inspire others about the importance of aquaculture. Together, we can honor tradition, protect our planet, and savor the finest that life has to offer." - Jordan Peagler, founder.

We personally visit every farm we work with, immersing ourselves in every step of the process. From stepping into the tank to handle the sturgeon to carefully harvesting their eggs and crafting the caviar we sell, JFC's hands-on approach ensures unparalleled quality and authenticity in every tin. At JFC, it's this dedication that sets us apart and delivers a caviar experience like no other.